The Customer Success Associate is responsible for building strong relationships to ensure customer satisfaction and drive renewal and expansion revenue. The person in this role reports directly to the Director of Customer Success and works closely with the Customer Success, Sales, and Product teams to deliver a seamless, positive experience throughout the entire customer life cycle. This is an entry-level client management position with room for growth.
This is a full-time, second shift role focused on serving customers outside the US Eastern Time Zone. Exact hours are flexible and will be determined in coordination with your manager.